Archive for the ‘Client Feedback’ Category

Round Rock Home Inspector Receives Home Inspection Referral

Bob Kenworthy: “I hired Charles to inspect my new home, although the builder was to provide one for no charge. Charles breadth and depth of knowledge regarding ALL areas of the home inspection was truly a sight to behold. The final report from Charles, complete with detailed descriptions of findings and photos, led the builder to address multiple issues that their inspector never found. Whether buying a new or older home, or just coming up on your warranty date, (as I am about to have him do), I HIGHLY recommend Charles’s service. Truly a rare find in his profession, and I cannot recommend him highly enough!”
Service Category: Home Inspection
Year first hired: 2010
Top Qualities: Great Results, Personable, Expert

Round Rock Home Inspectors Clients Discuss Home Inspection

Live and Learn: My Home Inspection Experience

If only we would have listened to our home inspector I would not be staring at a wet ceiling.  Here we had just bought a new house a month before and I was concerned about getting furniture arranged and the boxes put away not having to repair a ceiling.  After all we had made sure to research and find one of the best home inspectors in the business that came highly recommended, as well as, an ac inspection done by the heating and cooling specialist our realtor had recommended.  My husband and I knew we wanted to find our own home inspector because I wanted to know the experience level, quality of inspection and that the relationship with previous customers was positive. However, I never thought about checking out the quality of work the heating and cooling company did.

The home inspector we choose, Charles Schiller with Gateway Inspections, came highly recommended and we were impressed that he actually said that he preferred for the buyers to be present during the inspection.  Not only did he prefer for us to be present during the inspection he walked my husband and I through the house with him during the inspection and answered all our questions.  We were blown away by how thorough Mr. Schiller was in his inspection.

For the most part our house looked good but there were a few items he was concerned about and noted in his inspection.  One of the items was our ac unit in our attic not having a float valve and a dark substance (mold) was growing on the condensate line because it was not properly sloped to drain water.  We were really surprised that he went above and beyond to point these issues out to us.  Since we had already lined up the ac technician to come we were sure to get the same report back from them with greater detail.  The air conditioning and heating inspector was not as willing to have us there and could not work out a time that we could be there with him so he did the inspection when we were not present.  When we received the call from the heating and cooling company reporting all was well with the ac unit we were slightly hesitant.  My husband asked the gentleman about needing a float and he said that our inspector was being overzealous and that it is not code to put a float in.  Then we inquired about the mold substance that was growing on the line and he said that he did not see anything and that many units do that and not to worry about it.  This did concern my husband greatly because he had been up in the attic with the home inspector and had witnessed the dark substance growing on the line.  Even though my husband and I had an uneasy feeling about the ac inspection we decided that they were the heating and cooling specialist and we would listen to them.  If only I would have known that a month later I would be looking up at a wet ceiling due to my air conditioning unit!   Had my husband and I simply insisted on having a float valve, as suggested by our home inspector, we would not have had to repair our ceiling.  Upon further investigation the heating and cooling inspector was supposed to blow out the air conditioning line during the inspection which was left undone.  The failure to clean out the line caused the water to back up and with no float valve it continued till it spilled out onto our ceiling.  Our home inspector was not being overzealous but was thorough and knew that a valve float could prevent future mishaps.

The old saying goes “hind sight is 20/20” and we now know this feeling all too well!  My hope is that our experience can help others bypass similar situations.  We did some things spot on but yet others we failed to do our research.  I would suggest to anyone purchasing a house to get a home inspector; not just any home inspector find one highly recommended by multiple sources, and talk with the inspector to make sure you have a good understanding of what they will inspect.  We did this with Gateway Inspections and received an in depth analysis of our home but we missed the mark by not heeding our home inspectors suggestions and ignoring our gut feeling about the inferior heating and cooling inspection.

Amy Waiser

Round Rock Home Inspector Receives Top Reviews

Amy Waiser – May 2, 2011

Honesty, integrity and professionalism come to mind when Charles Schiller or Gateway Inspections are mentioned!
I have had the privileged of having Charles inspect two houses for my family. I was extremely please by how much time and attention to small details that Charles took while inspecting! My husband and I knew exactly what we were buying and had confidence that we were not purchasing a money pit. I would highly recommend Charles Schiller and Gateway Inspections for all inspection needs!

Gateway Inspections Inc has been “Protecting Home Buyers for Over Twenty Years” just like you from getting stuck with unexpected post closing expenses!  So, if you don’t want to be stuck buying a “Money Pit” contact Gateway Inspections today at 512-639-9905 or email schillercharles@gmail.com.

Round Rock Home Inspector Receives a Thumbs Up

Calvin Toole – May 2, 2011

Charles is extremely professional and great to work with. I highly recommend Gateway Inspections to anyone looking for a great inspector!

If your buying a home you need Gateway Inspections working for you so you won’t get stuck buying a “Money Pit”. Over the last twenty years we have been protecting home buying, just like you, from getting stuck with unexpected post closing expenses!

You will receive a computer generated report complete with color pictures of the issues we uncover. So don’t wait, schedule your inspection today and get the Peace Of Mind you deserve when buying your next home, call 512-639-9905 or email schillercharles@gmail.com.

 

Round Rock Home Inspector Receives Great Review

If you want the job done right the first time call Charles. His creditability, thoroughness and attention to detail should be the criteria for every inspection. Gary M

When your buying a home you need a home inspector that is so thorough you won’t get stuck buying the “Money Pit”, then you need Gateway Inspection Inc working for you. We been “Protecting Home Buyers for Over Twenty Years”, just like you from getting stuck with unexpected post closing expenses!

You will receive a computer generated report complete with color pictures of the issues we uncover. So don’t wait, schedule your inspection today and get the Peace Of Mind you deserve when buying your next home! Call 512-639-9905 or email schillercharles@gmail.com

Round Rock Home Inspector Receives a Thank You Note

Charles,
Thank you for your thorough inspection report for my listing at 1306 Elmshade Cv.  If it’s ok with you, I would like to add you to my list of preferred inspectors.  Thanks again.

Laura Clark, Realtor
Coldwell Banker United, Realtors
Round Rock, Texas
Cell 512-850-7317

www.myaustinspace.com

Round Rock Home Inspector Receives a Thank You

Thanks Charles for such a complete and professional inspection and report!  I will recommend your services to my

Satisfied clients home

customers.

Barry LaRue CPCU

Round Rock Home Inspector Recieves a Thank You for Services

Thanks again for your great inspection.  I will be sure to tell all my friends about you when they start looking at homes in the Austin area.

-Jessica

Round Rock Home Inspector Gets Great Review

“Charles, does excellent work and is very reasonable in price. Work was on time.”
Year first hired: 1998 (hired more than once)
Top Qualities: Great Results, Good Value, High Integrity

Richard Hipsher

Round Rock Home Inspector Receives High Client Feedback

“Honesty and Integrity are two words that would easily describe Charles. He is an outstanding professional with a keen eye for detail in every aspect. His experience and knowledge in the contruction and inspection industry provides invaluable information to the consumer! I have the utmost respect for his work and would recommend him to any individual without hesitation.”
Service Category: Home inspector
Year first hired: 2001 (hired more than once)
Top Qualities: Personable, Expert, High Integrity

David and Kim Traylor